How can we help you?

Find answers, guides, and tutorials to make the most of Melonkode CRM

Popular searches: setup guide, billing, AI features, mobile app

24/7
Support Available
98%
Satisfaction Rate
<2 min
Avg. Response Time
5,000+
Help Articles

Browse Help Categories

Find answers organized by topic and feature

Getting Started

Setup guides, onboarding tutorials, and first steps to get your team up and running quickly.

  • Account setup & configuration
  • Team invitation & permissions
  • Data import & migration
Browse 42 articles →

Account & Billing

Manage your subscription, update payment methods, and understand your billing.

  • Subscription management
  • Payment methods & invoices
  • Plan upgrades & downgrades
Browse 28 articles →

Features & Usage

Learn how to use all Melonkode features effectively with detailed guides and tutorials.

  • Lead & contact management
  • Sales pipeline customization
  • Automation & workflows
Browse 156 articles →

AI & Automation

Master AI Copilot features and automation to save time and increase productivity.

  • AI Copilot setup & usage
  • Workflow automation
  • Predictive analytics
Browse 67 articles →

Integrations

Connect Melonkode with your favorite tools and services for a seamless workflow.

  • Email & calendar integration
  • Slack & communication tools
  • API & custom integrations
Browse 89 articles →

Troubleshooting

Find solutions to common issues and learn how to resolve technical problems.

  • Common error solutions
  • Performance optimization
  • Data recovery & backup
Browse 124 articles →

Popular Help Articles

Most frequently viewed articles by our users

Frequently Asked Questions

Quick answers to common questions

How do I reset my password?

To reset your password, click on the "Forgot Password" link on the login page. Enter your email address, and we'll send you a password reset link. The link will expire in 24 hours for security reasons.

If you don't receive the email within a few minutes, check your spam folder or contact our support team for assistance.

Can I import data from other CRM systems?

Yes, Melonkode supports data imports from various CRM systems including Salesforce, HubSpot, Zoho, and others. We provide:

  • Pre-built import templates for popular CRMs
  • CSV import functionality for custom data
  • API access for automated migrations
  • Professional migration services for large datasets

How does the AI Copilot feature work?

Our AI Copilot uses machine learning to analyze your sales data and provide intelligent recommendations. Key features include:

  • Automated lead scoring based on engagement and fit
  • Personalized email draft suggestions
  • Next-best-action recommendations
  • Deal risk assessment and alerts
  • Predictive analytics for revenue forecasting

The AI learns from your team's successful patterns and improves over time.

What's the difference between the Growth and Scale plans?

The main differences between Growth and Scale plans are:

Growth Plan ($79/user/month)

  • Up to 20 users
  • Advanced CRM + AI features
  • 50GB storage
  • Priority support
  • Custom workflows

Scale Plan ($199/user/month)

  • Unlimited users
  • All features + API access
  • 500GB storage
  • 24/7 phone support
  • Dedicated account manager

Get Help from Our Team

Multiple ways to get the support you need

Live Chat

Get instant answers from our support team. Average response time: under 2 minutes.

Online now

Email Support

Send us a detailed message and we'll respond within 4 hours during business hours.

Community Forum

Connect with other Melonkode users, share tips, and get help from the community.

8,500+ active members

Still Need Help?

Send us a message and we'll get back to you as soon as possible